Alicia TerraCycle Customer Care
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Recent activity by Alicia
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Can I send you waste without being registered on a programme?
To recycle any rubbish which you have collected, you will need to take it to your nearest public drop-off point. To find your nearest one, please use our interactive map.
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What is TerraCycle®?
At TerraCycle, we’re on a mission to eliminate the idea of waste®. Together with the businesses, communities, and individuals we’ve partnered with for the past 20 years across 20 countries, we’re o...
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What is a public drop-off location and what does it involve?
A public drop-off point is a place with a collection box where members of the public can drop off hard-to-recycle rubbish to be recycled by TerraCycle. They are typically set up and managed by a si...
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I can’t download a free shipping label. Why?
Changes may have been made to the programme Due to the growing popularity of our programmes, we may have to amend programme rules to make them more efficient. We may change the type of collectors r...
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How do I access shipping labels and send my waste?
Log in to your account, Select the my programmes page, Find the programme you need to ship rubbish for and select 'request shipping label(s)' The label is sent to your registered e-mail for you ...
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How do I organise a collection through UPS?
Schedule a parcel collection via the UPS website (free) Fill out all mandatory fields, including your tracking numbers, address details and parcel weight Select the date and time for collection. ...
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How can I find my nearest public drop-off location?
Simply search your postcode in our interactive map to see an overview of all waste streams. If you're looking for a particular programme, visit the relevant programme page and search for your postc...
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How do I use a Smart Map?
Simply search your postcode in our interactive map to see an overview of all waste streams. If you're looking for a particular programme, visit the relevant programme page and search your postcode ...
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How can I update my public drop-off location address on the Smart Map?
Address changes need to be approved by our Customer Support team, please e-mail us with the details of your change. Please note, unauthorised changes are monitored and may lead to programme deletion.
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How do I add my public drop-off location to a Smart Map?
You'll automatically be added to our Smart Map once your location has been approved in line with the programme requirements. To find out how to sign up click here
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