Alicia TerraCycle Customer Care
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Recent activity by Alicia
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Are there any shipping instructions I should follow?
Each TerraCycle®programme has a minimum shipment weight which you will need to adhere to if you wish to receive TerraCycle® Points. The minimum weight for each programme can be found towards the bo...
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How can my company partner with TerraCycle®?
It's great to hear that you want to partner with us! The first step to look into a potential partnership would be for you to contact our Customer Support Team via customercare@terracycle.ie with ...
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How can I recycle a type of waste you do not have a free recycling programme for?
Did you know that most packages and products are not recyclable kerbside because it costs more to collect and recycle them than the value of the recycled outputs? The free recycling programmes we r...
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How can I recycle my waste for free with TerraCycle®?
Our free recycling programmes are sponsored by brands, manufacturers and retailers around the world to help you collect and recycle your hard-to-recycle rubbish. Simply select the programme you w...
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How can I change my opening hours on a Smart Map?
Log in to your account, Click edit personal info Select the weekdays to add or remove them and choose the times your location accepts drop-offs from the menu. Please remember, locations must be...
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How can I access promotional materials to boost my collections?
You can download here a selection of promotional posters. For programme specific posters: Log in to your account, Head to the 'my programmes' page, Find your programme and click 'Download program...
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What happens with my waste after it is sent for recycling?
All of your rubbish is recycled in the region it has been collected. To do this, we partner with multiple third-party facilities to process hundreds of different waste streams. To learn more, check...
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Which free recycling programmes do you offer?
To view all the programmes we offer, please visit the Free Recycling Programmes list here.
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Who can participate in the free recycling programmes?
Anyone based in Ireland can join our programmes for. Please note, our programmes are not suitable for commercial purposes.
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How can I change my public drop-off location name on the Smart Map?
Log in to your account Go to "edit your profile" Amend your 'organisation name' Don't forget to click save before leaving the page
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